Frequently Asked Questions

How do I place an order?

Add the product you want to your cart, proceed to checkout, enter your shipping and payment information, and complete your purchase.

What payment methods do you accept?

Available payment methods are shown securely at checkout.

How long does shipping take?

Processing and delivery times vary by destination and carrier. Available shipping methods and charges are shown at checkout. See our Shipping Policy for more information.

How can I track my order?

When tracking information is available, it may be sent to the email address associated with your order.

What if my order arrives damaged or incorrect?

Contact us at demarcorj16@gmail.com as soon as possible and include your order number. Photos can help us resolve the issue more quickly.

Can I return a product?

Return eligibility depends on the item and its condition. Please review our Refund and Return Policy before requesting a return.

How do I contact GoldenRatio?

Email demarcorj16@gmail.com. For order questions, include your order number.